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Testing connection to an IP address with a port number

Testing (pinging) a connection to an IP with a port number can be useful when troubleshooting JT Live or connection to Jarrison Systems APIs. Note Windows Powershell is required for this test. The command format is: Test-NetConnection <server_ip_address> -p <server_port_number> 1) Open Windows Powershell from the Start menu 2) Enter (without quote symbols): “Test-NetConnection <IP address […]

Exporting clockings from a Sigma device using MBTB

If a Sigma device can no longer be reached on the network but has clockings which need to be extracted, the below steps using the MBTB application can help. 1) Open MBTB and connect with the device by USB or direct cable. 2) Select the following icon on the left-hand side. 3) Under Log Filters […]

Configuring a Sigma Lite to open a door or turnstile

These steps will show how to enable the relay of a Sigma Lite for use with a door or turnstile. 1) Open a web browser 2) Log into the device by entering device’s IP address in the web browser address field 3) Login as Admin (if you aren’t sure of the password please check with […]

Configuring an IP address for a Sigma device

The steps below can be used to configure an IP (Internet Protocol) address for Morpho Sigma Lite / Plus / Multi models using Morpho Bio Toolbox software when there is no network connection with the device. Note that a USB drive and a micro-USB-to-USB adapter will be required for this task. 1) Launch Morpho Bio […]

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